Welcome! You are now on Orange Themes Support page
In order to speed things up, please make sure to do following steps to help find the solution for the problem more quickly.
1. Please make sure you are using the latest version of our theme as well as the latest version of WordPress.
2. Check the support articles & documentation for related problems.
3. Disable all the 3rd party plugins and see if that solves the problem.
4. If the problem still persist, feel free to submit a support ticket and include the the URL of the page where the problem is encountering.
Please note that we currently do not provide any customization services and can't provide compatibility with all the plugins out there. If you need customization service, you can check out the Envato's freelance marketplace.
Thank you so much!